Fail to quickstart

#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/p/python2.7/libpython2.7-stdlib_2.7.18-8_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.74.132 80]
#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/g/gcc-10/cpp-10_10.2.1-6_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.110.132 80]
#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/g/gcc-10/gcc-10_10.2.1-6_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.110.132 80]
#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/g/gcc-10/g%2b%2b-10_10.2.1-6_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.230.132 80]
#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/l/llvm-toolchain-11/libllvm11_11.0.1-2_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.110.132 80]
#0 1958.5 E: Failed to fetch ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)http://deb.debian.org/debian/pool/main/libx/libx11/libx11-xcb1_1.7.2-1_amd64.deb Error reading from server - read (104: Connection reset by peer) [IP: ![](file:///C:\Users\15488\AppData\Roaming\Tencent\TIM\Temp\%W@GJ$ACOF(TYDYECOKVDYB.png)151.101.230.132 80]
#0 1958.5 E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
#0 1958.5 Fetched 94.2 MB in 31min 6s (50.5 kB/s)
------
failed to solve: executor failed running [/bin![](file:///C:\Users\15488\AppData\Roaming\Tencent\QQTempSys\VJF%JZ05B[YH0`[V%7ZB2[N.gif) -c apt update && apt install -y git gcc git libgl1 libxi6 make autoconf libtool pkg-config zlib1g-dev python g++]: exit code: 100
Error: Command failed with status 17: docker-compose -f /home/julien/.local![](file:///C:\Users\15488\AppData\Roaming\Tencent\QQTempSys\UG9`@AH2%L{}S0N6}3E~FO2.gif)/tutor/env/local/docker-compose.yml -f /home/julien/.local![](file:///C:\Users\15488\AppData\Roaming\Tencent\QQTempSys\UG9`@AH2%L{}S0N6}3E~FO2.gif)/tutor/env/local/docker-compose.prod.yml -f /home/julien/.local![](file:///C:\Users\15488\AppData\Roaming\Tencent\QQTempSys\UG9`@AH2%L{}S0N6}3E~FO2.gif)/tutor/env/local/docker-compose.tmp.yml --project-name tutor_local up --remove-orphans --build -d

Please explain your setup in detail, these file:/// references in your commandline make no sense to me. It’s like you’re using Debain sources on a Windows computer. Show step-by-step how you got here…
Thanks

My system is Ubuntu 20 0.4. The version of tutor is 13.2.2. I have installed py PIP and tutor. Then I run tutor local QuickStart and an error occurs. My docker and docker compose are the latest. I look forward to your help

Debian sources in Ubuntu is possibly your issue, please try the correct sources for your Linux distribution and region. You are in Japan right? This should help:

(Replace the contents of /etc/apt/sources.list with below and run apt-update && apt-upgrade)

###### Ubuntu Main Repos
deb http://jp.archive.ubuntu.com/ubuntu/ focal main restricted universe multiverse 
deb-src http://jp.archive.ubuntu.com/ubuntu/ focal main restricted universe multiverse 

###### Ubuntu Update Repos
deb http://jp.archive.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 
deb http://jp.archive.ubuntu.com/ubuntu/ focal-updates main restricted universe multiverse 
deb http://jp.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse 
deb-src http://jp.archive.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 
deb-src http://jp.archive.ubuntu.com/ubuntu/ focal-updates main restricted universe multiverse 
deb-src http://jp.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse 

Whatever is putting in those file:///C:\Users\15488\AppData\Roaming… should definitely NOT be there

Oh, I’m a Chinese student. I’ve changed Tsinghua source

Hi, Joel, how did you know I was Asian because of the avatar

initially I looked up the IP address (151.101.230.132) that was resolved from deb.debian.org (this defaults to your closest region usually) and assumed that you must be in Japan, you can use cn.archive.ubuntu.com for China instead of jp.archive.ubuntu.com for Japan, though either should work. (Just that cn will be geographically closer and potentially faster)

###### Ubuntu Main Repos
deb http://cn.archive.ubuntu.com/ubuntu/ focal main restricted universe multiverse 
deb-src http://cn.archive.ubuntu.com/ubuntu/ focal main restricted universe multiverse 

###### Ubuntu Update Repos
deb http://cn.archive.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 
deb http://cn.archive.ubuntu.com/ubuntu/ focal-updates main restricted universe multiverse 
deb http://cn.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse 
deb-src http://cn.archive.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 
deb-src http://cn.archive.ubuntu.com/ubuntu/ focal-updates main restricted universe multiverse 
deb-src http://cn.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse 

Thank you for your help. Do you know how to run MFE of open EDX

Assuming the installation completed properly, it should run when Tutor is started.
If you get any new errors please open a new topic and remember to include any relevant logs. Try and include as much troubleshooting info as possible including the steps you took to get to the error. Hope this helps :slight_smile:

Tip: Use the “Preformatted Text” instead of “Blockquotes” when pasting logs as it improves readability


My error report says I can’t get resources, but I can open this link in my virtual machine browser

You’re still using the wrong sources. Ubuntu 20.0.4 is FocalFossa (your version) but you have Debian (a completely different OS) and Ubuntu Bionic which is 18.04
Maybe there are other sources.list files being used in /etc/apt/*

Use these as your sources


You mean I need to replace this with those sources you sent, don’t you

I used the original source of the system before, but it was replaced only after failure

That is strange, yes it’s what I was saying but I see now that you don’t have those sources that it’s trying to use, so I don’t know why this is happening… Maybe someone else has more info for you to try


Sometimes the download card doesn’t move here. I’ve installed it countless times