Hello everyone !
We have a running edX using Tutor 10.5.0 deployed on Kubernetes, and we have a problem with the transcript files, on Studio the transcript is uploaded and showing next to the video, but on the LMS the console is showing a 500 error while loading transcript.
On the CMS pod, the folder /openedx/media/video-transcripts is present and contains the .sjson transcript file
But on the LMS pod, the folder /openedx/media/video-transcripts does not exists.
The error on LMS pod is
FileNotFoundError: [Errno 2] No such file or directory: '/openedx/media/video-transcripts/690570c4141a4617be14c9ff6f07300f.sjson'
Any clues on how to get that folder shared between the two ?