Cannot access CMS from browser

Tutor
1

Hello. I am an absolute beginner with tutor (12.0.1) and I am having trouble accessing the CMS from my browser. I would greatly appreciate any help I can get.

I have set up tutor on debian 10 with tutor local quickstart, and provided a domain name and a subdomain for the LMS and CMS respectively. My /etc/hosts includes the lines

123.123.123.123 mydomain.es
123.123.123.123 mydomain.es mysubdomain.mydomain.es

The LMS seems to be working fine, but when I try to access the CMS through my browser (from an external computer), I get “We can’t connect to the server at mysubdomain.mydomain.es.”

I tried accessing the CMS with a command-line browser on the server (i.e. w3m https://mysubdomain.mydomain.es), but in that case the browser says

SSL error: error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error

I should also mention that I have this problem in production mode. When not in production, I can access the CMS locally with w3m.

I have been carrying out several tests for a few days, but none of them have worked.

Thank you in advance for any suggestions.

2

I just realised that mysubdomain.mydomain.es was not responding to ping from an external computer, so I added it to the external computer’s /etc/hosts, and now I get the SSL error on my browser from an external computer:

Secure Connection Failed

An error occurred during a connection to mysubdomain.mydomain.es. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT
3

Hi @marcmelendez! You most probably enabled HTTPS during quickstart. This is not going to work if you did not setup the right DNS records: Install Tutor — Tutor documentation
You should disable https during quickstart. Note that manually defining hosts in /etc/hosts will almost certainly not work in all cases, for instance when you’ll want to enable extra services such as Discovery and Ecommerce.

4

Thank you very much for the quick reply, @regis!

I deactivated HTTPS during quickstart and I can access both LMS and CMS from the server command-line with w3m, but not on the browser from an external computer.

Here is the situation: my server has a domain name (let’s call it uglyname723.es) I own a domain name (say, coolname.com). I have defined two subdomains:

lms.coolname.com
cms.coolname.com

and have pointed them at uglyname723.es. I don’t understand how I am supposed to do this to make tutor’s LMS and CMS work over HTTPS. Do you have any suggestions on where I can find a tutorial?

Thanks again for the help.

5

Thank you for your helpful comments, @regis . I have tutor working provisionally.

I have not been able to work out how to configure my coolname subdomains yet, but I have discovered that my VPS provides an extra uglyname domain. I have set up tutor with LMS on uglyname732 and CMS on uglyname733, and everything seems to be working fine.

I would be grateful if anyone could direct me to a tutorial that helps me set up the coolname subdomains.

Thanks again for all the help!

6

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