Hi, @regis
Tutor version: 13.1.1
Fresh install, without plugins
When I import a course already made, with the advanced options of only by invitation and hidden in the catalog, it shows the error “There was an error loading this course.” to students who are added through the instructor/membership menu.
If I remove the option of only by invitation and that it be shown in the catalog, so that the students self-enroll in the course they can enter to course without problems.
This is the log of the imported course and I don’t see any problem in its import
I have tried it on the demo platform of demo.openedx.overhang.io and got the same error
In the logs I don’t find anything abnormal, more than a caddy
caddy_1 | {"level":"error","ts":1643396379.462577,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:6773","proto":"HTTP/1.1","method":"GET","host":"dev.lan","uri":"/api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1?browser_timezone=America%2FMexico_City"},"duration":0.084659797,"size":23,"status":404}
I still add all the log generated by the user when trying to enter the course.
lms_1 | 2022-01-28 18:59:39,391 INFO 8 [tracking] [user 5] [ip 192.168.88.251] logger.py:41 - {"name": "/theming/asset/images/logo.png", "context": {"user_id": 5, "path": "/theming/asset/images/logo.png", "course_id": "", "org_id": "", "enterprise_uuid": ""}, "username": "neto", "session": "df4afa353473e81bd79a832726183f05", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36 Edg/97.0.1072.69", "host": "dev.lan", "referer": "http://apps.dev.lan/", "accept_language": "es-419,es;q=0.9,es-ES;q=0.8,en;q=0.7,en-GB;q=0.6,en-US;q=0.5", "event": "{\"GET\": {}, \"POST\": {}}", "time": "2022-01-28T18:59:39.391382+00:00", "event_type": "/theming/asset/images/logo.png", "event_source": "server", "page": null}
caddy_1 | {"level":"info","ts":1643396379.412809,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:6774","proto":"HTTP/1.1","method":"GET","host":"dev.lan","uri":"/theming/asset/images/logo.png"},"duration":0.038397906,"size":0,"status":302}
lms_1 | [pid: 8|app: 0|req: 1883/2051] 172.18.0.4 () {42 vars in 2828 bytes} [Fri Jan 28 18:59:39 2022] GET /theming/asset/images/logo.png => generated 0 bytes in 37 msecs (HTTP/1.1 302) 7 headers in 358 bytes (1 switches on core 0)
lms_1 | 2022-01-28 18:59:39,429 INFO 8 [tracking] [user 5] [ip 192.168.88.251] logger.py:41 - {"name": "/api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1", "context": {"user_id": 5, "path": "/api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1", "course_id": "", "org_id": "", "enterprise_uuid": ""}, "username": "neto", "session": "df4afa353473e81bd79a832726183f05", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36 Edg/97.0.1072.69", "host": "dev.lan", "referer": "http://apps.dev.lan/", "accept_language": "es-419,es;q=0.9,es-ES;q=0.8,en;q=0.7,en-GB;q=0.6,en-US;q=0.5", "event": "{\"GET\": {\"browser_timezone\": [\"America/Mexico_City\"]}, \"POST\": {}}", "time": "2022-01-28T18:59:39.429171+00:00", "event_type": "/api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1", "event_source": "server", "page": null}
caddy_1 | {"level":"error","ts":1643396379.462577,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:6773","proto":"HTTP/1.1","method":"GET","host":"dev.lan","uri":"/api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1?browser_timezone=America%2FMexico_City"},"duration":0.084659797,"size":23,"status":404}
lms_1 | [pid: 8|app: 0|req: 1884/2052] 172.18.0.4 () {46 vars in 3018 bytes} [Fri Jan 28 18:59:39 2022] GET /api/course_home/course_metadata/course-v1:BUnited+BU-0001+2022_S1?browser_timezone=America%2FMexico_City => generated 23 bytes in 49 msecs (HTTP/1.1 404) 9 headers in 424 bytes (1 switches on core 0)
lms_1 | 2022-01-28 18:59:39,479 INFO 8 [tracking] [user 5] [ip 192.168.88.251] logger.py:41 - {"name": "/api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1", "context": {"user_id": 5, "path": "/api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1", "course_id": "", "org_id": "", "enterprise_uuid": ""}, "username": "neto", "session": "df4afa353473e81bd79a832726183f05", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36 Edg/97.0.1072.69", "host": "dev.lan", "referer": "http://apps.dev.lan/", "accept_language": "es-419,es;q=0.9,es-ES;q=0.8,en;q=0.7,en-GB;q=0.6,en-US;q=0.5", "event": "{\"GET\": {}, \"POST\": {}}", "time": "2022-01-28T18:59:39.479133+00:00", "event_type": "/api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1", "event_source": "server", "page": null}
lms_1 | 2022-01-28 18:59:40,480 INFO 8 [edx.certificate] [user 5] [ip 192.168.88.251] api.py:378 - Checking if student 5 has an invalidated certificate in course course-v1:BUnited+BU-0001+2022_S1.
cms-worker_1 | [2022-01-28 18:59:40,760: INFO/ForkPoolWorker-1] Task lms.djangoapps.discussion.tasks.update_discussions_map[fb2a027a-f575-4ebc-9ece-3e22b7713152] succeeded in 0.11364550402504392s: None
lms_1 | 2022-01-28 18:59:40,814 INFO 8 [tracking] [user 5] [ip 192.168.88.251] logger.py:41 - {"name": "edx.course.grade.now_failed", "context": {"user_id": 5, "path": "/api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1", "course_id": "course-v1:BUnited+BU-0001+2022_S1", "org_id": "BUnited", "enterprise_uuid": ""}, "username": "neto", "session": "df4afa353473e81bd79a832726183f05", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36 Edg/97.0.1072.69", "host": "dev.lan", "referer": "http://apps.dev.lan/", "accept_language": "es-419,es;q=0.9,es-ES;q=0.8,en;q=0.7,en-GB;q=0.6,en-US;q=0.5", "event": {"user_id": "5", "course_id": "course-v1:BUnited+BU-0001+2022_S1", "event_transaction_id": "None", "event_transaction_type": "None"}, "time": "2022-01-28T18:59:40.813706+00:00", "event_type": "edx.course.grade.now_failed", "event_source": "server", "page": null}
lms_1 | 2022-01-28 18:59:40,817 INFO 8 [lms.djangoapps.grades.course_grade_factory] [user 5] [ip 192.168.88.251] course_grade_factory.py:218 - Grades: Update, Course: course_key: course-v1:BUnited+BU-0001+2022_S1, version: 61f433fdda04d9b079250954, edited_on: 2022-01-28 18:20:45.183000+00:00, grading_policy: f/WAil4+095adS6WOPWvqD50w84=, User: 5, Course Grade: percent: 0.0, letter_grade: None, passed: False, persisted: False
lms_1 | [pid: 8|app: 0|req: 1885/2053] 172.18.0.4 () {46 vars in 2925 bytes} [Fri Jan 28 18:59:39 2022] GET /api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1 => generated 67145 bytes in 1396 msecs (HTTP/1.1 200) 10 headers in 457 bytes (1 switches on core 0)
caddy_1 | {"level":"info","ts":1643396380.8605883,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:6775","proto":"HTTP/1.1","method":"GET","host":"dev.lan","uri":"/api/course_home/outline/course-v1:BUnited+BU-0001+2022_S1"},"duration":1.482027198,"size":67145,"status":200}
lms-worker_1 | 2022-01-28 18:59:41,996 INFO 17 [openedx.core.djangoapps.content.block_structure.store] [user None] [ip None] store.py:165 - BlockStructure: Added to cache; block-v1:BUnited+BU-0001+2022_S1+type@course+block@course, size: 25491
lms-worker_1 | 2022-01-28 18:59:41,998 INFO 17 [celery.app.trace] [user None] [ip None] trace.py:125 - Task openedx.core.djangoapps.content.block_structure.tasks.update_course_in_cache_v2[e3763612-3e5e-4b7c-8e3d-a4872774b6f7] succeeded in 1.652635703998385s: None
lms_1 | 2022-01-28 19:00:19,415 INFO 8 [tracking] [user 4] [ip 192.168.88.251] logger.py:41 - {"name": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "context": {"course_id": "course-v1:BUnited+BU-0006+2022_S1", "course_user_tags": {}, "user_id": 4, "path": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "org_id": "BUnited", "enterprise_uuid": ""}, "username": "sbernesto", "session": "1a6d667095df2910f05d3ab2def75b1e", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36", "host": "dev.lan", "referer": "http://dev.lan/courses/course-v1:BUnited+BU-0006+2022_S1/instructor", "accept_language": "es-ES,es;q=0.9", "event": "{\"GET\": {}, \"POST\": {}}", "time": "2022-01-28T19:00:19.414908+00:00", "event_type": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "event_source": "server", "page": null}
caddy_1 | {"level":"info","ts":1643396419.449604,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:3131","proto":"HTTP/1.1","method":"POST","host":"dev.lan","uri":"/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks"},"duration":0.053621268,"size":17,"status":200}
lms_1 | [pid: 8|app: 0|req: 1886/2054] 172.18.0.4 () {50 vars in 3054 bytes} [Fri Jan 28 19:00:19 2022] POST /courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks => generated 17 bytes in 52 msecs (HTTP/1.1 200) 9 headers in 544 bytes (1 switches on core 0)
lms_1 | 2022-01-28 19:01:19,420 INFO 8 [tracking] [user 4] [ip 192.168.88.251] logger.py:41 - {"name": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "context": {"course_id": "course-v1:BUnited+BU-0006+2022_S1", "course_user_tags": {}, "user_id": 4, "path": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "org_id": "BUnited", "enterprise_uuid": ""}, "username": "sbernesto", "session": "1a6d667095df2910f05d3ab2def75b1e", "ip": "192.168.88.251", "agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36", "host": "dev.lan", "referer": "http://dev.lan/courses/course-v1:BUnited+BU-0006+2022_S1/instructor", "accept_language": "es-ES,es;q=0.9", "event": "{\"GET\": {}, \"POST\": {}}", "time": "2022-01-28T19:01:19.420192+00:00", "event_type": "/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks", "event_source": "server", "page": null}
caddy_1 | {"level":"info","ts":1643396479.4568594,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"192.168.88.251:3131","proto":"HTTP/1.1","method":"POST","host":"dev.lan","uri":"/courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks"},"duration":0.055858292,"size":17,"status":200}
lms_1 | [pid: 8|app: 0|req: 1887/2055] 172.18.0.4 () {50 vars in 3054 bytes} [Fri Jan 28 19:01:19 2022] POST /courses/course-v1:BUnited+BU-0006+2022_S1/instructor/api/list_instructor_tasks => generated 17 bytes in 54 msecs (HTTP/1.1 200) 9 headers in 544 bytes (1 switches on core 0)