Hi!
I’m using Tutor version 11.0.2 Koa.3 and I’m facing an issue that is I override
path/to/custom-theme-dir/theme/lms/templates/ace_common/edx_ace/common/base_body.html and changed the lines for the email logo.
Reset emails work as expected including logo and LMS redirections, but when the platform sends activation email it does not include the email logo, email logo redirection and Sign In redirection. Both of them are directed to example.com.
Also, the rest of the template works fine including activate your account button, contact email and URL of the platform.
Related to this topic: How to change subscription email template
Does anybody have an idea what is going wrong with activation emails?